Privacy Policy — Sammoke

1. Overview

Sammoke ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect your personal information in accordance with Ireland's Data Protection Act 2018, the EU General Data Protection Regulation (GDPR) (Regulation 2016/679), and all applicable Irish data protection law.

Data Controller: Sammoke, The Reflector, 10 Hanover Quay, Grand Canal Dock, Dublin 2, D02 R573, Ireland. Contact: help@sammoke.com

2. Data We Collect

Data you provide directly

Name and contact details (email, phone number)
Course enrolment and payment information
Communications with our support team
Responses to surveys or feedback forms

Data collected automatically

IP address and browser type
Pages visited and session duration (via analytics cookies)
Device and operating system information

3. Legal Basis for Processing

Purpose	Legal Basis (Art. 6 GDPR)
Providing our educational services	Performance of contract (Art. 6(1)(b))
Responding to your enquiries	Consent (Art. 6(1)(a))
Accounting and tax compliance	Legal obligation (Art. 6(1)(c))
Improving our platform	Legitimate interests (Art. 6(1)(f))

4. Your Rights

Under GDPR and the Data Protection Act 2018, you have the right to:

Access — request a copy of your personal data
Rectification — request correction of inaccurate data
Erasure — request deletion of your data ("right to be forgotten")
Restriction — request we limit processing of your data
Portability — receive your data in a portable electronic format
Objection — object to processing for direct marketing purposes
Lodge a complaint with the Data Protection Commission (DPC) Ireland — dataprotection.ie, 21 Fitzwilliam Square South, Dublin 2, D02 RD28

To exercise your rights: help@sammoke.com or +353 1 920 3454.

5. Data Retention

Category	Retention Period
Active student records	Duration of subscription + 6 years
Financial and accounting records	6 years (Companies Act 2014, Ireland)
Marketing consent records	Until withdrawal of consent
Analytics cookies	13 months

6. Cookies

We use essential cookies for platform functionality and analytics cookies (Google Analytics) only with your explicit consent. You can manage cookie preferences via our cookie banner or your browser settings. Full details are provided in our Cookie Policy available on request.

7. Security

We apply appropriate technical and organisational measures to protect your personal data: SSL/TLS encryption, access controls on a need-to-know basis, confidentiality agreements with all staff and partners, and regular security reviews.

Sammoke does not sell, rent or share your personal data with third parties for commercial purposes. Data is shared with third parties only where necessary to provide our services or as required by law.

8. Contact

Sammoke
The Reflector, 10 Hanover Quay, Grand Canal Dock
Dublin 2, D02 R573, Ireland
Email: help@sammoke.com
Phone: +353 1 920 3454

Supervisory Authority: Data Protection Commission (DPC) Ireland — dataprotection.ie